One burner does not heat
On an electric stove, note whether other burners work. Avoid swapping components unless the manufacturer specifically instructs you.
A cooking surface can fail in several distinct ways: a single electric burner may stay cold, a gas burner may click without igniting, or a control may behave unpredictably. Start by identifying the cooktop type.

Have the model number, exact symptom and any display code available. Ask about the diagnostic charge before accepting a visit.
Each of these signals suggests a different starting point. A symptom is not a confirmed diagnosis.
On an electric stove, note whether other burners work. Avoid swapping components unless the manufacturer specifically instructs you.
Check for obvious spilled water or debris only after the cooktop is off and cool. Persistent clicking needs inspection.
Stop using the burner if combustion appears abnormal and request qualified gas-appliance service.
Confirm compatible cookware and follow the manufacturer’s documented reset procedure, if safe.
Stay within manufacturer-approved maintenance; leave electrical, gas and refrigerant work to qualified professionals.
Gas, coil electric, smooth-top radiant and induction cooktops involve different systems.
A photo captures the exact error rather than an approximate recollection.
Do not touch electrical terminals or disassemble gas fittings.
A single cold burner can arise from an element, connector, control or wiring fault. A gas ignition complaint can involve moisture, ignition parts or fuel delivery. The right solution depends on measurements and safety checks, not blanket advice to replace a burner.
Consider whether the failed component is replaceable, whether there is cracked glass or damaged wiring, and whether a repair estimate is appropriate for the cooktop’s age.
Try the repair-or-replace worksheet ↗Stop using a cracked glass surface and follow manufacturer guidance; this is not a safe DIY repair.
Persistent clicking or suspected leakage should be assessed before continued use.
No. They use different heat-generation and control systems.
A fridge that runs but will not stay cold, leaks, freezes produce, or has a noisy fan.
Read the guideStanding water, cloudy dishes, unexpected leaks, or cycles that never finish.
Read the guideSpin problems, water left in the drum, door issues, and shaking during a load.
Read the guideShare the appliance type, model number and symptoms. Call now or submit the form to request service.